Privacy Policy
Privacy Policy
Effective Date: May 12, 2026 Last Updated: May 12, 2026
1. Introduction
This Privacy Policy applies to SLKone LLC (“SLKone,” “we,” “us,” or “our”) and the Bridge platform operated by SLKone (collectively, “our Services”). It describes how we collect, use, disclose, and protect personal information when you visit our website (slkone.com), use the Bridge platform (bridge.slkone.com or any associated subdomains), or otherwise interact with us.
By using our Services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree, please discontinue use of our Services.
2. Scope
This policy applies to:
- Visitors to the SLKone website
- Users of the Bridge platform, including administrators, team members, and invited collaborators
- Clients, prospective clients, partners, and vendors who interact with SLKone in a business context
- Any individual whose personal data we process in connection with the above
3. Information We Collect
3.1 Information You Provide Directly
- Account and profile data: Name, email address, job title, company name, phone number, and password when you create an account on Bridge or contact SLKone.
- Business and engagement data: Information entered into Bridge in the course of managing projects, deals, resources, assessments, tasks, communications, and related business operations.
- Communications: Messages, emails, form submissions, survey responses, or any other content you send to us.
- Payment and billing information: Invoicing details collected in connection with SLKone engagements (we do not store full payment card numbers directly).
3.2 Information We Collect Automatically
- Usage data: Pages visited, features used, timestamps, session duration, clicks, and navigation paths within Bridge or the SLKone website.
- Device and technical data: IP address, browser type and version, operating system, device identifiers, and referring URLs.
- Cookies and similar technologies: See Section 8 (Cookies) for details.
3.3 Information from Third Parties
- Integrations and connected services: If you connect third-party services (e.g., Microsoft 365, Google Drive, Slack) to Bridge, we may receive data from those services as authorized by you.
- Business intelligence sources: Publicly available information or commercially sourced data used for deal sourcing, diligence, or business development purposes.
4. How We Use Your Information
We use personal information for the following purposes:
| Purpose | Legal Basis (GDPR) |
|---|---|
| Providing, operating, and improving our Services | Performance of a contract |
| Managing accounts, projects, and platform features | Performance of a contract |
| Communicating with you about your account or engagement | Performance of a contract / Legitimate interests |
| Sending marketing and business development communications | Consent (where required) / Legitimate interests |
| Conducting analytics to improve platform performance | Legitimate interests |
| Complying with legal obligations | Legal obligation |
| Fraud prevention, security, and abuse detection | Legitimate interests / Legal obligation |
| Responding to your inquiries or requests | Legitimate interests / Performance of a contract |
We do not sell your personal information to third parties.
5. How We Share Your Information
We may share personal information in the following circumstances:
- Within SLKone: With employees, contractors, and authorized personnel who need access to perform their duties, subject to confidentiality obligations.
- Service providers: With trusted vendors who support our operations (hosting, analytics, email delivery, CRM, authentication), under data processing agreements that restrict their use of your data.
- Connected integrations: With third-party services you explicitly authorize through Bridge’s integration features.
- Business transfers: In connection with a merger, acquisition, asset sale, or restructuring, subject to customary confidentiality protections.
- Legal requirements: When required by applicable law, court order, or government authority, or to protect the rights, property, or safety of SLKone, our users, or the public.
- With your consent: For any other purpose disclosed at the time of collection with your explicit consent.
We do not share personal data with third parties for their independent marketing purposes.
6. Your Rights
6.1 Rights Under GDPR (EEA, UK, and Switzerland Residents)
If you are located in the European Economic Area, United Kingdom, or Switzerland, you have the following rights under the General Data Protection Regulation (GDPR) and applicable national laws:
- Right of access: Request a copy of the personal data we hold about you.
- Right to rectification: Request correction of inaccurate or incomplete data.
- Right to erasure (“right to be forgotten”): Request deletion of your personal data, subject to certain legal exceptions.
- Right to restriction of processing: Request that we limit how we process your data in certain circumstances.
- Right to data portability: Receive your data in a structured, machine-readable format.
- Right to object: Object to processing based on legitimate interests or for direct marketing purposes.
- Right to withdraw consent: Where processing is based on consent, withdraw it at any time without affecting prior processing.
- Right to lodge a complaint: File a complaint with your local supervisory authority (e.g., ICO in the UK, or the relevant EU data protection authority).
Our lawful bases for processing personal data are set out in Section 4. Where we rely on legitimate interests, you may request details of our balancing assessment.
6.2 Rights Under CCPA / CPRA (California Residents)
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
- Right to know: Request disclosure of the categories and specific pieces of personal information we have collected about you, the sources, the business purpose, and the third parties with whom it is shared.
- Right to delete: Request deletion of personal information we have collected, subject to certain exceptions.
- Right to correct: Request correction of inaccurate personal information.
- Right to opt out of sale or sharing: We do not sell or share personal information for cross-context behavioral advertising.
- Right to limit use of sensitive personal information: We do not use sensitive personal information beyond what is necessary to provide our Services.
- Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.
Categories of personal information collected (within the past 12 months):
- Identifiers (name, email, IP address)
- Commercial information (engagement and project records)
- Internet or network activity (usage data, cookies)
- Professional or employment-related information
- Inferences drawn from the above
Authorized Agent: California residents may designate an authorized agent to make requests on their behalf. We may require verification of the agent’s authority.
6.3 How to Exercise Your Rights
To exercise any of the rights described above, contact us at:
Email: contact@slkone.com Mail: SLKone LLC, Attn: Privacy, PO Box 15334, Plantation, FL 33318
We will respond to verified requests within 30 days (GDPR) or 45 days (CCPA), with one permissible extension of an additional 30–45 days where reasonably necessary. We will verify your identity before processing requests to protect your data from unauthorized disclosure or deletion.
7. Email Communications and CAN-SPAM Compliance
SLKone sends commercial email communications in compliance with the CAN-SPAM Act and, where applicable, CASL and GDPR consent requirements.
- Identification: All commercial emails clearly identify SLKone LLC as the sender.
- Subject lines: We do not use deceptive or misleading subject lines.
- Physical address: All commercial emails include our valid physical mailing address.
- Opt-out mechanism: Every commercial email includes a clear and conspicuous unsubscribe link or instructions.
- Opt-out processing: Unsubscribe requests are honored within 10 business days.
- No deceptive routing: We do not use false or misleading header information.
To unsubscribe from marketing communications at any time:
- Click the Unsubscribe link in any marketing email, or
- Email contact@slkone.com with the subject line “Unsubscribe”
Transactional and account-related emails (e.g., password resets, security alerts, platform notifications) are not subject to opt-out and will continue as necessary to maintain your account.
8. Cookies and Tracking Technologies
We use cookies and similar technologies (pixel tags, local storage) on our website and within Bridge for the following purposes:
| Category | Purpose | Can Be Disabled |
|---|---|---|
| Strictly necessary | Authentication, session management, security | No |
| Functional | User preferences, saved settings | Yes |
| Analytics | Aggregate usage statistics, performance monitoring | Yes |
| Marketing | Interest-based advertising (if applicable) | Yes |
You may manage cookie preferences through your browser settings or our cookie preference center (where available). Note that disabling certain cookies may impair the functionality of our Services.
Do Not Track (DNT): We respect browser-level DNT signals where technically feasible.
9. Data Retention
We retain personal information for as long as necessary to fulfill the purposes described in this policy, including:
- Account data: Retained for the duration of your account and up to 3 years after closure, unless a longer period is required by law or contract.
- Business engagement records: Retained for 7 years to comply with applicable legal, tax, and accounting obligations.
- Marketing data: Retained until you opt out or request deletion, whichever is earlier.
- Usage and log data: Typically retained for 12 months, then aggregated or deleted.
When data is no longer needed, we securely delete or anonymize it.
10. Data Security
We implement technical and organizational measures to protect personal information against unauthorized access, disclosure, alteration, and destruction. These include:
- Encryption in transit (TLS) and at rest
- Role-based access controls and authentication requirements
- Regular security reviews and vulnerability assessments
- Vendor due diligence and data processing agreements
No system is completely secure. In the event of a data breach affecting your rights and freedoms, we will notify affected individuals and relevant authorities as required by applicable law (within 72 hours under GDPR where feasible).
11. International Data Transfers
SLKone is headquartered in the United States. If you access our Services from outside the US, your information may be transferred to, stored in, and processed in the United States, where data protection laws may differ from those in your jurisdiction.
For transfers of personal data from the EEA, UK, or Switzerland to the US, we rely on appropriate safeguards, including:
- Standard Contractual Clauses (SCCs) approved by the European Commission
- UK International Data Transfer Agreements (IDTAs) where applicable
- Other lawful transfer mechanisms as required
12. Children’s Privacy
Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected data from a minor, we will take prompt steps to delete it. If you believe a child has provided us with personal information, please contact us at contact@slkone.com.
13. Third-Party Links and Integrations
Our website and Bridge may contain links to third-party websites or support integrations with external services. This Privacy Policy does not apply to those third parties. We encourage you to review the privacy policies of any third-party service before connecting it or providing personal information.
14. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or Services. When we make material changes, we will:
- Update the “Last Updated” date at the top of this policy
- Post a notice on our website or within Bridge
- Where required by law, seek renewed consent
Continued use of our Services after the effective date of any update constitutes your acceptance of the revised policy.
15. Contact Us
For questions, concerns, or requests relating to this Privacy Policy or our data practices, please contact:
SLKone LLC Attn: Privacy & Data Protection Email: contact@slkone.com Website: slkone.com
For GDPR-specific inquiries, if you are located in the EU/EEA and wish to contact a local representative or escalate to a supervisory authority, please request the relevant contact details at the email above.