Case Study

Personnel Utilization Tracking $1.2B Oil Field Services Organization

"Better control C&B and overtime spend through the implementation analytical dashboards supported by a re-engineered time entry to track utilization at a more specific and granular level"

Situation

  • Overtime spend as a percentage of revenue was trending up across product lines within the region
  • Operational managers lacked oversight into their team’s utilization due to unwieldly reporting interfaces and delayed feedback loops
  • Analysts had difficulty measuring impact of recent changes to variable compensation calculation for non-exempt employees
  • Lack of transparency into timecards created risk of bad behavior such as rounding up hours
  • Organizational perception that non-essential, non-revenue generating activities were being used to earn Overtime payouts

Bespoke Solutions

  • Conducted cross-product line review of timesheet needs and requirements
  • Designed new time entry process and supervised roll-out with documentation and FAQs
  • Conducted train-the-trainer sessions for over 75 operational managers
  • Analyzed over 500k labor hours to highlight trends and define saving opportunities
  • Developed automated dashboard reporting process providing weekly summaries to identify opportunities at managerial and executive levels

Leading With Results

  • Identify annual overtime savings opportunities of 10-15% annually
  • Providing real-time dashboard reporting to 150 managers measure approximately 35,000 hours per week
  • Created tools and process for review of staffing profitability by-customer in order to identify and plan for customers with high hours requirements
Case studies and expertise may represent projects and engagements performed by SLKone team members prior to their employment at SLKone
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