Case Study

Failed Implementation Review for a $110M Food Manufacturer

"SLKone reviewed and assessed the adequacy of a partially installed system implementation that was well beyond budget, which helped reign in costs and develop a corrective plan of action"

Industry
Services Performed

Situation

  • The client had relied on an internally created, MS Access, based system to support operations and planning, utilizing a disparate system for Financial reporting
  • Prior to opening a second facility the management team selected an integrated system and implementation partner
  • After triple the quoted implementation time and double the budget, the system had yet to be fully implemented and legacy systems were still being used for day-to-day operations
  • SLKone was engaged to perform an assessment of the system capabilities, the implementation and develop a corrective action plan

Bespoke Solutions

  • SLKone performed research and solicited expert advice from our network to review the capabilities of the system to the business needs, in addition the implementation process was root caused
  • It was determined that while finance drove the implementation process, a lack of systems knowledge and participation from operations led to several weaknesses in terms of configuration and capability understanding
  • In addition, poor project management from the implementation partner contributed to a lack of business understanding and system development

Leading With Results

  • A summary assessment of business-system compatibility, configuration and training was provided
  • In addition, a corrective plan of action was developed and the implementation partner was re-engaged to complete the implementation and correct configuration issues
Case studies and expertise may represent projects and engagements performed by SLKone team members prior to their employment at SLKone
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